Case study · Pamono

25% more revenue. 66% ahead of the market leader.

Pamono ran three engines on live traffic: their own, the world’s number-one personalisation provider, and ours. Ours returned 25% more total revenue, 66% ahead of the leader’s uplift.

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What stood in the way

  • Pamono’s customers arrive for inspiration among one-of-a-kind pieces, and leave the moment inspiration turns into searching.
  • Recommending “more like this” fails a catalogue where every piece is unique.
  • GDPR had just removed the industry’s crutch: personalisation built on stored visitor history.

What we deployed

  • Our position is simple: if a customer can think of it and it exists in the catalogue, they should reach it in moments.
  • We read the visual appeal of each piece together with its description, in-session behaviour and context (weather included), and personalise from that. No stored history required.
  • On Pamono’s KPIs, that combination beat every engine it faced.
The test

Personalised product discovery

Pamono needed the most sophisticated personalised experience GDPR allows, without slowing the hunt for inspiration.

MethodA/B testing against Pamono’s proprietary recommendation engine and the world’s premier personalisation service provider.
GoalEstablish which algorithm produced the highest ROI, and through which touchpoints, while fully respecting GDPR.
Results
  • 25% increase in total revenue
  • 300% more relevant recommendations across the entire site
  • 26% new revenue from sold-out pages
  • 35% higher conversion on product listing pages
  • 66% outperformance of the number one: a 25% uplift against their 15%
Pamono test interface

Results

The test that settles arguments: same site, same period, three engines. We generated a 25% uplift in total revenue against the leader’s 15%, with GDPR fully intact.

25%Increase in total revenue
35%Increase in conversion rate
66%Outperformed the market leader

“Whatever your industry, Visii are the go-to guys to figure out the magic sauce for your sales. They drove ours higher by 25%, beating all competition and never compromise on customer privacy.”

Dovydas Jakstas, Head of Growth
About

Pamono

Pamono is the go-to marketplace for vintage and contemporary furniture, with over 200k unique pieces for sale from over 1,940 designers and makers.

Proven there. Provable on yours.

The same test, run on your business.

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